Our services are designed to solve. Anywhere, anytime, quickly and with high quality. Services such as, technical support, spare parts supply, installation of upgrades and machines, performing maintenance and repairs as well as providing training, are aimed at meeting the need of our customers.

Support

Service

Spare parts

Quality, commitment, trust and transparency are our core values in building long-term business relations. Our aftersales team is ready to serve our customers! How do we do that?

Support

With decades of expertise in folding-gluing technology, we are your trusted partner for efficient machine operation.

  • Expert Assistance Anytime, Anywhere
    Our support starts where you are—whether by email, phone, or through our advanced remote support software. Using this technology, our specialists can directly access machine operations, collect and analyze data, and resolve malfunctions remotely. This minimizes costly downtime and eliminates unnecessary on-site visits.

  • Fast and Flexible On-Site Support
    For issues that require a hands-on approach, our team is ready to act. We prioritize fast, flexible, and efficient on-site support to get your operations back on track with minimal disruption.

Service

Our dedicated service team ensures that your folding-gluing machines perform at their best, every day.

  • Preventive Maintenance for Maximum Uptime
    Scheduled maintenance is more than just routine—it’s about preventing downtime and extending the lifespan of your investment. During a detailed inspection, our specialists assess the machine’s condition, identify potential issues, and create a tailored maintenance report. We then provide a transparent quotation, so you know exactly what to expect in terms of work and costs before we begin.

  • Rapid Response to Unplanned Malfunctions
    When unexpected malfunctions occur, our service team is on standby to provide immediate assistance. Whether through remote troubleshooting or on-site repairs, we ensure your production is up and running as quickly as possible.

  • On-Site Training for Optimal Efficiency
    In addition, we offer on-site training to empower your team. From setup and operation to maximizing production efficiency, our tailored training programs help you get the most out of your investment.

Spare parts

  • Fast, Reliable, and Always Available
    Downtime is costly. That’s why we maintain a strategic stock of high-quality spare parts, combined with the ability to manufacture custom components in our own workshop.

  • Minimized Lead Times, Maximum Reliability
    Thanks to our efficient logistics and reliable suppliers, we minimize lead times and ensure that your parts are delivered exactly when you need them. With our spare parts solutions, maintenance is seamlessly planned, and unexpected delays are avoided.

Want to know more about our services? We are happy to explore the limits of our possibilities with you!